Safaricom under maintainance as Millions of Kenyans experience difficulties to access some services

Share this

Safaricom warned its customers on Saturday to expect service interruption Today on Sunday for several hours due to planned system maintenance.

The maintenance is affecting millions of customers on its network.

The company said interruption will affect all airtime top-ups (including airtime top-up by M-Pesa), postpaid payments, all product purchases including data, voice and SMS bundles, all Bonga points including redemption balance transfers, airtime, data bundle, and SMS balance enquiries.

“We shall be carrying out planned system maintenance which we have designed to result in the least disruption to our customers,” said the company in a notice.

The disruption started at 2am and is expected to end at 8am.

“All calls, M-Pesa, internet and data, and SMS services shall remain available for the entire duration of maintenance,” said Safaricom.

We are sorry for any inconveniences.

In June, Safaricom had a four-day system maintenance that barred customers from forwarding and barring calls.

This comes days after Safaricom waived fees for M-Pesa transactions below Sh1,000 following the Covid-19

0 Reviews

Write a Review

Share this

Mavin Mabonga

Read Previous

Elected Members in the Kenyan Govt must be accountable to those who elected them

Read Next

Technical University of Mombasa Politician’s Fact files

Leave a Reply

Your email address will not be published. Required fields are marked *

instagram default popup image round
Follow Me
502k 100k 3 month ago
Share